Request a new login

Required fields are marked with an asterisk

{"xsrfToken":"40bc15aa76e9f24b8268ef77c0365cf4082841f3_lout","branding":{"id":"1","key":"hd","name":"Technical Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#bdcfde","headerLinkHoverBGColor":"#bdcfde","headerBadgeColor":"#bdcfde"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/72081b01-e8bd-4aa5-94a7-5e701c32d61f/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZWEwZmFjNS02NmRmLTRhYmUtOGRjOC1hNDEwNTAxOGVhMTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjcyMDgxYjAxLWU4YmQtNGFhNS05NGE3LTVlNzAxYzMyZDYxZiI6WyJyZWFkIl19LCJleHAiOjE3NzYzODM4MjIsIm5iZiI6MTc3NjM4MzIyMn0.hxRqWXoI6inB5697euH4T_euFUT4BcXphAbAB5WHaCM&client=1ea0fac5-66df-4abe-8dc8-a4105018ea17&mode=fit","logoId":"72081b01-e8bd-4aa5-94a7-5e701c32d61f","isLogoAvailable":true,"helpCenterTitle":"SOFTWARE BUILT FOR COMPANIES ON THE MOVE\uD83D\uDE9B","sharedPortalName":"Omni~View Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"SOFTWARE BUILT FOR COMPANIES ON THE MOVE\uD83D\uDE9B","sharedPortalName":"Omni~View Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#143d69","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6af36166-118a-4e27-ac89-257ad22ae62f/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZWEwZmFjNS02NmRmLTRhYmUtOGRjOC1hNDEwNTAxOGVhMTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZhZjM2MTY2LTExOGEtNGUyNy1hYzg5LTI1N2FkMjJhZTYyZiI6WyJyZWFkIl19LCJleHAiOjE3NzYzODM4MjIsIm5iZiI6MTc3NjM4MzIyMn0.TvwYUFbCz5wAiesCnV3KU9DqnpVrME3lE1J67RDsV_A&client=1ea0fac5-66df-4abe-8dc8-a4105018ea17&height=300&mode=fit","bannerMediaApiFileId":"6af36166-118a-4e27-ac89-257ad22ae62f","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#143d69","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"1","key":"hd","projectId":10001,"serviceDeskId":1,"name":"Technical Support","description":"Have an issue? Open a new ticket here.","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing related to your Omni~View subscription.","icon":10483,"iconUrl":"https://omniview.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10466,"iconUrl":"https://omniview.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[1],"key":""},{"id":"160","name":"Report Request","descriptionHtml":"","callToAction":"Report Request","introHtml":"Need a report modified? Looking for something custom? Select this option for any Report related requests.","icon":10684,"iconUrl":"https://omniview.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10684","groups":[1],"key":""},{"id":"8","name":"Request a new login","descriptionHtml":"","callToAction":"Request a new login","introHtml":"Request new credentials. Specify for OV desktop application or Mobile Dispatch app.","icon":10520,"iconUrl":"https://omniview.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10472,"iconUrl":"https://omniview.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"94","name":"Dev Request","descriptionHtml":"","callToAction":"Dev Request","introHtml":"Use this request type to escalate customer issues to developers.","icon":10477,"iconUrl":"https://omniview.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10477","groups":[],"key":""},{"id":"61","name":"Dev Retainer","descriptionHtml":"","callToAction":"Dev Retainer","introHtml":"Use this request type to escalate customers on retainer issues to developers.","icon":10481,"iconUrl":"https://omniview.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[],"key":""},{"id":"28","name":"Dev Support","descriptionHtml":"","callToAction":"Dev Support","introHtml":"Use this request type to escalate customer issues to developers.","icon":10527,"iconUrl":"https://omniview.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10476,"iconUrl":"https://omniview.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"6","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10511,"iconUrl":"https://omniview.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"7","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10498,"iconUrl":"https://omniview.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[160,1,8,4,2]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7182a6af-7aba-373f-bb2c-8d0e7674c9c1","appLinkName":"","appLinkUrl":"","spaceKey":"SSVC","spaceName":"Self Service","spaceUrl":"","isServer":false},"labels":[],"projectKey":"HD","serviceDeskId":1,"kbLinkDomainURLs":["https://omniview.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZWEwZmFjNS02NmRmLTRhYmUtOGRjOC1hNDEwNTAxOGVhMTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTgyOTYzNTg1OCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc2Mzg0NDIyLCJuYmYiOjE3NzYzODMyMjIsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.avWKrQWTgKPARXl24fCpIvf3EExsTDoPuDEy9mbVvvE","targetCollection":"upload-user-collection-1829635858","endpointUrl":"https://api.media.atlassian.com","clientId":"1ea0fac5-66df-4abe-8dc8-a4105018ea17","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":8,"projectId":10001,"issueType":{"id":"10007","name":"Support"},"form":{"name":"Request a new login","descriptionHtml":"","callToAction":"Request a new login","intro":"Request new credentials. Specify for OV desktop application or Mobile Dispatch app.","instructions":"","icon":10520,"iconUrl":"https://omniview.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Will this user require special permissions? Need to mirror another user? List that name here.","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Please list application type","description":"OV Desktop application or Mobile Dispatch application","descriptionHtml":"OV Desktop application or Mobile Dispatch application","required":true,"displayed":false,"presetValues":["OV Desktop application or Mobile Dispatch application"]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Select a system","description":"Select CREDENTIALS for OV desktop or Mobile Dispatch app","descriptionHtml":"Select CREDENTIALS for OV desktop or Mobile Dispatch app","required":false,"displayed":false,"presetValues":["10043"],"values":[{"value":"10176","label":"ACH","selected":false,"children":[]},{"value":"10440","label":"API","selected":false,"children":[]},{"value":"10037","label":"Accounting","selected":false,"children":[]},{"value":"10473","label":"Accounting Software Conversion","selected":false,"children":[]},{"value":"10045","label":"Application","selected":false,"children":[]},{"value":"10242","label":"Application Error","selected":false,"children":[]},{"value":"10051","label":"Area Maintenance","selected":false,"children":[]},{"value":"10104","label":"Attachment(s)","selected":false,"children":[]},{"value":"10100","label":"Avalara","selected":false,"children":[]},{"value":"10308","label":"BILLABLE","selected":false,"children":[]},{"value":"10026","label":"Billing","selected":false,"children":[]},{"value":"10101","label":"Billing Alignment","selected":false,"children":[]},{"value":"10075","label":"Billing Capture","selected":false,"children":[]},{"value":"10121","label":"BoxedUp","selected":false,"children":[]},{"value":"10060","label":"CRM","selected":false,"children":[]},{"value":"10084","label":"CardConnect","selected":false,"children":[]},{"value":"10059","label":"Charge Collection","selected":false,"children":[]},{"value":"10064","label":"Commission(s)","selected":false,"children":[]},{"value":"10063","label":"Configuration","selected":false,"children":[]},{"value":"10043","label":"Credentials","selected":false,"children":[]},{"value":"10091","label":"Credit Card","selected":false,"children":[]},{"value":"10056","label":"Custom Project","selected":false,"children":[]},{"value":"10102","label":"Customer Balance","selected":false,"children":[]},{"value":"10092","label":"Customer Billing","selected":false,"children":[]},{"value":"10142","label":"Customer Database","selected":false,"children":[]},{"value":"10052","label":"Customer(s)","selected":false,"children":[]},{"value":"10407","label":"DEV RETAINER","selected":false,"children":[]},{"value":"11001","label":"Desktop","selected":false,"children":[]},{"value":"10103","label":"Disable/Enable User","selected":false,"children":[]},{"value":"10027","label":"Dispatch and/or Dispatch Planner","selected":false,"children":[]},{"value":"10093","label":"Documents","selected":false,"children":[]},{"value":"10066","label":"ESign","selected":false,"children":[]},{"value":"10065","label":"Email/SMTP","selected":false,"children":[]},{"value":"10083","label":"Event Notification","selected":false,"children":[]},{"value":"10050","label":"Export","selected":false,"children":[]},{"value":"10095","label":"Export Error(s)","selected":false,"children":[]},{"value":"10118","label":"Fees","selected":false,"children":[]},{"value":"10081","label":"Fuel Surcharge (FSC)","selected":false,"children":[]},{"value":"10047","label":"GL Map","selected":false,"children":[]},{"value":"10039","label":"Gate Ops","selected":false,"children":[]},{"value":"10080","label":"General Inquiry","selected":false,"children":[]},{"value":"10116","label":"Grid/View","selected":false,"children":[]},{"value":"10077","label":"Import","selected":false,"children":[]},{"value":"10087","label":"Import Template","selected":false,"children":[]},{"value":"10058","label":"Informative","selected":false,"children":[]},{"value":"10071","label":"Installation","selected":false,"children":[]},{"value":"10109","label":"Insurance","selected":false,"children":[]},{"value":"10029","label":"Inventory","selected":false,"children":[]},{"value":"10055","label":"Invoice(s)","selected":false,"children":[]},{"value":"10086","label":"Items","selected":false,"children":[]},{"value":"10076","label":"Journal Entry","selected":false,"children":[]},{"value":"10070","label":"Lease/Contract","selected":false,"children":[]},{"value":"10088","label":"Legacy Customer","selected":false,"children":[]},{"value":"10089","label":"License/Seat","selected":false,"children":[]},{"value":"10105","label":"Lists","selected":false,"children":[]},{"value":"10049","label":"Merge","selected":false,"children":[]},{"value":"10068","label":"Mileage","selected":false,"children":[]},{"value":"10638","label":"Miles Calculation","selected":false,"children":[]},{"value":"10275","label":"Miles/Tires/Brakes","selected":false,"children":[]},{"value":"10028","label":"Mobile Dispatch","selected":false,"children":[]},{"value":"10374","label":"Mobile Dispatch (Legacy)","selected":false,"children":[]},{"value":"10115","label":"Multiple Issues","selected":false,"children":[]},{"value":"10030","label":"Notifications","selected":false,"children":[]},{"value":"10031","label":"OmniSign","selected":false,"children":[]},{"value":"10096","label":"Open Billing","selected":false,"children":[]},{"value":"10040","label":"Orders","selected":false,"children":[]},{"value":"10036","label":"Parts Inventory","selected":false,"children":[]},{"value":"10113","label":"Password Reset","selected":false,"children":[]},{"value":"10069","label":"Payment Processing","selected":false,"children":[]},{"value":"10034","label":"Payments","selected":false,"children":[]},{"value":"10072","label":"Performance Issues","selected":false,"children":[]},{"value":"10090","label":"Peripheral Devices","selected":false,"children":[]},{"value":"10067","label":"Permissions","selected":false,"children":[]},{"value":"10605","label":"Portal Access","selected":false,"children":[]},{"value":"10035","label":"Purchase Orders","selected":false,"children":[]},{"value":"10074","label":"Question/Training","selected":false,"children":[]},{"value":"10014","label":"Quotes","selected":false,"children":[]},{"value":"10110","label":"Rate(s)","selected":false,"children":[]},{"value":"10506","label":"Re-Authenticate","selected":false,"children":[]},{"value":"10082","label":"Re-Bill Order","selected":false,"children":[]},{"value":"10111","label":"Re-Open Order","selected":false,"children":[]},{"value":"10098","label":"Re-Open Service Item","selected":false,"children":[]},{"value":"10099","label":"Refer Hours","selected":false,"children":[]},{"value":"10085","label":"Refund/Credit","selected":false,"children":[]},{"value":"10038","label":"Reports/Forms/Docs","selected":false,"children":[]},{"value":"10094","label":"Rollback","selected":false,"children":[]},{"value":"10106","label":"Rolling Delivery","selected":false,"children":[]},{"value":"10032","label":"Route Manager","selected":false,"children":[]},{"value":"10073","label":"SAFE record","selected":false,"children":[]},{"value":"10341","label":"Sage Intacct","selected":false,"children":[]},{"value":"10122","label":"Sales Rep","selected":false,"children":[]},{"value":"10209","label":"Save Validation","selected":false,"children":[]},{"value":"10114","label":"Security Key","selected":false,"children":[]},{"value":"10044","label":"SendGrid","selected":false,"children":[]},{"value":"10048","label":"Server/Remote Desktop","selected":false,"children":[]},{"value":"10042","label":"Software Installation","selected":false,"children":[]},{"value":"10078","label":"Software Update","selected":false,"children":[]},{"value":"10107","label":"Statement(s)","selected":false,"children":[]},{"value":"10097","label":"Status","selected":false,"children":[]},{"value":"10062","label":"Storage Protectors","selected":false,"children":[]},{"value":"10057","label":"Sub-type","selected":false,"children":[]},{"value":"10079","label":"Subscription","selected":false,"children":[]},{"value":"10112","label":"Surcharge","selected":false,"children":[]},{"value":"10053","label":"Synchronization","selected":false,"children":[]},{"value":"10046","label":"Tax and/or Tax Profile","selected":false,"children":[]},{"value":"10143","label":"Testing","selected":false,"children":[]},{"value":"10119","label":"Transax/Pineapple Payments","selected":false,"children":[]},{"value":"10061","label":"Transportation","selected":false,"children":[]},{"value":"10120","label":"Unhandled Exception Error","selected":false,"children":[]},{"value":"10117","label":"Update failure/error","selected":false,"children":[]},{"value":"10968","label":"User Management","selected":false,"children":[]},{"value":"10054","label":"Vendor(s)","selected":false,"children":[]},{"value":"10033","label":"Web Portal","selected":false,"children":[]},{"value":"10041","label":"Work Orders","selected":false,"children":[]},{"value":"10108","label":"Zebra Printer","selected":false,"children":[]}]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/8","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/8","calendarParams":{"firstDay":0,"date":"2026-04-16T18:47:02-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"7182a6af-7aba-373f-bb2c-8d0e7674c9c1","appLinkName":"","appLinkUrl":"","spaceKey":"SSVC","spaceName":"Self Service","spaceUrl":"","isServer":false},"labels":[],"projectKey":"HD","serviceDeskId":1,"kbLinkDomainURLs":["https://omniview.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZWEwZmFjNS02NmRmLTRhYmUtOGRjOC1hNDEwNTAxOGVhMTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTgyOTYzNTg1OCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc2Mzg0NDIyLCJuYmYiOjE3NzYzODMyMjIsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.avWKrQWTgKPARXl24fCpIvf3EExsTDoPuDEy9mbVvvE","targetCollection":"upload-user-collection-1829635858","endpointUrl":"https://api.media.atlassian.com","clientId":"1ea0fac5-66df-4abe-8dc8-a4105018ea17","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":1,"updated":"2024-01-10T20:13:55.279655Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[8],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"New user account","submit":{"lock":false,"pdf":false},"templateFormUuid":"eff39657-8cdc-4c42-a62d-b2716f2e793b"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","content":[{"type":"text","text":"Please input information for the person "},{"type":"text","text":"in need","marks":[{"type":"em"}]},{"type":"text","text":" of credentials:"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"a245fa9c-9dca-46e8-a9d8-446c2ec621a7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"a2381400-aae7-45ac-b450-41d90ec26a10"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":3},"localId":"f1e10770-15d5-4a75-b729-105678b6ad65"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":4},"localId":"fa219021-0dc1-4c2f-bf53-10ff0cd9c2c9"}}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"System Access"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":21},"localId":"c1fab0ca-e92f-4ec0-af94-f023c04ac0bb"}},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Terms and conditions"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":20},"localId":"652e0b80-30cd-4e04-bc9c-7c2ba7c9f50d"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"4":{"type":"te","label":" Email","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"21":{"type":"cd","label":"System","description":"Please select an application type below","validation":{"rq":true},"choices":[{"id":"1","label":"OV Desktop","other":false},{"id":"2","label":"Mobile Dispatch application","other":false}],"questionKey":""},"1":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"OV Desktop","other":false}],"questionKey":""},"20":{"type":"cm","label":"","description":"","validation":{"rq":true,"mns":3},"choices":[{"id":"76","label":"I agree to never provide my password for another to use"},{"id":"77","label":"I agree to use the systems above only for their intended purpose"},{"id":"78","label":"I agree to never disclose confidential information accessed via these systems","other":false}],"questionKey":""},"2":{"type":"ts","label":"Phone","validation":{}},"3":{"type":"ts","label":"Job title","validation":{}}}},"uuid":"eff39657-8cdc-4c42-a62d-b2716f2e793b"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":1,"updated":"2024-01-10T20:13:55.279655Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[8],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"New user account","submit":{"lock":false,"pdf":false},"templateFormUuid":"eff39657-8cdc-4c42-a62d-b2716f2e793b"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","content":[{"type":"text","text":"Please input information for the person "},{"type":"text","text":"in need","marks":[{"type":"em"}]},{"type":"text","text":" of credentials:"}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"a245fa9c-9dca-46e8-a9d8-446c2ec621a7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"a2381400-aae7-45ac-b450-41d90ec26a10"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":3},"localId":"f1e10770-15d5-4a75-b729-105678b6ad65"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":4},"localId":"fa219021-0dc1-4c2f-bf53-10ff0cd9c2c9"}}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"System Access"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":21},"localId":"c1fab0ca-e92f-4ec0-af94-f023c04ac0bb"}},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Terms and conditions"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":20},"localId":"652e0b80-30cd-4e04-bc9c-7c2ba7c9f50d"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"4":{"type":"te","label":" Email","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"21":{"type":"cd","label":"System","description":"Please select an application type below","validation":{"rq":true},"choices":[{"id":"1","label":"OV Desktop","other":false},{"id":"2","label":"Mobile Dispatch application","other":false}],"questionKey":""},"1":{"type":"ts","label":"Name","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"OV Desktop","other":false}],"questionKey":""},"20":{"type":"cm","label":"","description":"","validation":{"rq":true,"mns":3},"choices":[{"id":"76","label":"I agree to never provide my password for another to use"},{"id":"77","label":"I agree to use the systems above only for their intended purpose"},{"id":"78","label":"I agree to never disclose confidential information accessed via these systems","other":false}],"questionKey":""},"2":{"type":"ts","label":"Phone","validation":{}},"3":{"type":"ts","label":"Job title","validation":{}}}},"uuid":"eff39657-8cdc-4c42-a62d-b2716f2e793b"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=omniview","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"40bc15aa76e9f24b8268ef77c0365cf4082841f3_lout","baseUrl":"https://omniview.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://omniview.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1ea0fac5-66df-4abe-8dc8-a4105018ea17","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"abaffb74ae20480a9d0b1032becc2023","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://omniview.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}